PayPal Reviews and Complaints

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PayPal Reviews

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  • Refund

    I placed an order for a refrigerator on 11/7 on On 11/11 I received an email stating that the order was canceled due to improper processing (by Sears, not myself), however the $1738.37 for the fridge was already taken from my bank account (payment made via PayPal). I have yet to receive a refund for that canceled order. I have called, emailed, and chatted with Sears, my bank, and PayPal and every company seems to be blaming the other. I am so beyond aggravated. And of course Thanksgiving is on Thursday, we are going out of town and have NO money in our account.... More...
    (Shopping, Chain Stores)
    micmaru0's Picture   micmaru0    0 Comments   Comments
  • PayPal's Hidden Agenda

    If you are thinking of using PayPal as a gateway to collect monies for Spa Gift Certificate services you sell on your website, BEWARE ! If you choose PayPal through whom your customers purchase Gift Certificates, you will not receive your money for up to 18 months. PayPal has an internal policy (which is in their "Terms" which nobody ever reads) that prescribes that they will not remit monies to you for Gift Certificate purchases for the sooner of 18 months or until the Gift Certificate is used--and when used, you still will not receive the money until the Gift Certificate user... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    spaspaspa's Picture   spaspaspa    0 Comments   Comments
  • paypal unfair!

    dealing with paypal can be a nightmare! I sold a new cell phone on ebay and paypal put a restriction on my acct because they said because i sold an electronic item. any payments from buyers on future electronic sales are subject to a money hold on my acct for up to 3 weeks! this is rediculous! i send the item to the buyer along with delivery confirmation and i have no access to my money. stay away from selling electronics on ebay and using paypal to receive your payment! I have never swindled a buyer on an item i have sold on ebay, ever! so i guess at paypal, your guilty until proven innocent. More...
    (Credit Cards, Finance, Banks)
    inreno777's Picture   inreno777    0 Comments   Comments
  • Unjust 21 day hold per transaction

    I received an email today about an unjust hold placed on receiving payments- From now on, payments you receive will be temporarily held in a pending balance. This pending balance helps make sure that you'll have enough money in your account to cover any buyer claims. Payments will be held in a pending balance for up to 21 days. For example, if you receive a $100 payment (after fees), the $100 will be held in a pending balance for up to 21 days. After 21 days, the money will be available for withdrawal. paypal I don't have any buyers that did not... More...
    (Credit Cards, Finance, Banks)
    Diadem's Picture   Diadem    0 Comments   Comments
  • Paypal limited unfairly

    I'm Diana Indio Pardo, from San Juan Puerto Rico,an ebay customer, i have two ebay accounts dindio31 and dynamicflash3209, and i have two paypal premier and business accounts registered with and to link to each ebay account because i thought it was allowed on paypal. I am a powerseller and top rated seller and i have an excellent feedback for my services as ebay customers selling usb flash drives, software and mice. At the beginning all were fine on my sales and earnings on both paypal accounts, until on February 12th and 21th my both paypal... More...
    (Internet - Sponsored by DIRECPATH)
    dindio's Picture   dindio    0 Comments   Comments

    Unless you have time and money to waste, PAYPAL IS A SCAM!!! I have called in with the same problem for the FOURTH time today!! Once again a horrible experience!! Believe me I am a VERY patient, polite, reasonable person whom have never received such treatment from ANY company I have business with!! All I ask for is a CONSTANT answer! If they is one mistake made, fine no problem were all human BUT when you have the same problem FOUR times!!! THERE IS A PROBLEM!! Each and EVERY time I call in I am told something completely different then the previous agent! I can never get a concrete answer... More...
    (Credit Cards, Finance, Banks)
    Kristyann's Picture   Kristyann    0 Comments   Comments
  • LIES!!!!!!

    I recently placed an order thru an online vendor who accepted Paypal. When I was ask to verify I could not find the pay options. Granted I should have just canceled the order but I was thinking I could just go over to Paypal and change the funding source. Well when I went to Paypal it would NOT let me change the funding source. This was very important since I knew that the bank account it was tied to only had $7.77 in it and the payment would "bounce". I contacted Paypal and their agent assured me that Paypal would only take out what was in the banking account then it would... More...
    (Internet - Sponsored by DIRECPATH)
    sattamander's Picture   sattamander    1 Comments   Comments
  • Paypal credit card misrepresentation

    Although Paypal is a widly accepted means of transferring funds and will probably continue to do so for some time. I have a concerns with Paypals operations that I wish to communicate to other merchants. Paypal claims it will process credit cards from non members, we have had repeated failures accepting credit cards from non PayPal members. It is frustrating to our customers and the hours wasted trying to communicate with Paypal supervisors by phone only to get nowhere. The only suggestion from the supervisors I spoke to was to have the client register as a paypal member, transfer the funds... More...
    (Internet - Sponsored by DIRECPATH)
    matheson's Picture   matheson    0 Comments   Comments
  • ????

    Have paypal account and I request checks instead of linking my checking account. They give you a limit you can request each month in checks. Well they are suppose to reset your limit each month but for some reason they say it's a technical problem and can not reset it at this time. Bad customer service, even after I ask to send me a check through customer service said they couldn't I would need to link another credit card to up my limit to requset a check. BAD CUSTOMER SERVICE AND TECHNICAL DEPARTMENT More...
    (Internet - Sponsored by DIRECPATH)
    tammyarnett's Picture   tammyarnett    0 Comments   Comments
  • Never receive change password emails!!!

    My Paypal account was locked out last week. I just bought something through Live Cashback and want to pay via Paypal, but I forgot that I had been blocked from logging into my account. I was trying to get help from a live agent the other night but had to go. She told me my account had been blocked. I filled out Paypal box with user name, email address, phone number, street address--maybe 10 times the other day and 3 times tonight. I never receive the emails (I use hotmail--I have had the same email address with my Paypal account for years. Never had trouble before). I don't want... More...
    (Internet - Sponsored by DIRECPATH)
  • Cheating customers of float on their funds

    After a lot of effort to list and sell a piece of equipment on eBay, and then waiting for payment from the buyer, I received an email from PayPal that they have a new policy of holding payment for 21 days. Interestingly, a $20 item I received payment for went through without a hold. Yet this amount, almost $500, will be in their hands, held for 21 days. I was counting on the money from the equipment sale to get me through the holidays and the remainder of December. In this economy, who does PayPal think they are helping with this new policy? I know the answer....themselves.... More...
    (Internet - Sponsored by DIRECPATH)
  • Hidden Charges

    Beware of transfering money with Paypal! I recently transfered a large amount of money to a friend and had to pay a 2.5% fee. Upon talking with the paypal support people they pretty much said check the fees schedule on the home page (which they change at any time they please) and sure enough it was there! They said you agreed to this when you set up your account (what 5 years ago!) so anyway sending money by any other means is probably better than PayPal!!! More...
    (Internet - Sponsored by DIRECPATH)
    wfegis's Picture   wfegis    1 Comments   Comments
  • Thank you Paypal!

    I had been working with someone on some small freelance projects and she always paid her invoices on time and without issue. Then when I needed to take a vacation and would not be available to her for two weeks she threw a fit like I was her employee or her dog or something. She went into Paypal and tried to cancel every single payment she'd ever sent me the past few months snce the start of our working together. She is a real nutjob I see it now, this one. But anyway, Paypal just didn't give her any money back at all she was supposed to pay those bills anyway and only tried to... More...
    (Internet - Sponsored by DIRECPATH)
    BabyJane's Picture   BabyJane    1 Comments   Comments
  • Worst ever customer service

    Two things I never intend to do for the rest of my life. 1) Ram sharp pieces of glass down my fingernails to the knuckle 2) ever have anything to do with paypal again. They have taken the mantle of worst customer services on the net for me. I tried to set up a simple merchant account to accept donations for a not for profit organization, simple enough you would think. They froze part of the functionality of the account because they wanted more information as they considered us tax exempt. They wanted 3 documents including a tax exempt certificate. We are not tax exempt, never claimed to... More...
    (Internet - Sponsored by DIRECPATH)
    johnmcgeehan's Picture   johnmcgeehan    2 Comments   Comments
  • We’ve been dealing a lot with...

    We’ve been dealing a lot with PayPal recently at, I’ve needed to send money overseas and Paypal was (in theory) the easy way to do that. However the past few weeks I’ve spent an incredible amount of time with my account being continually put into limited access and along the way, I’ve picked up some tips about how to deal with customer service that might help some of you (thanks to Patrick for suggesting I blog this): 1. As soon as you call and have inputted your telephone number and last four digits of your bank account number, say “Agent” straight away and you won’t... More...
    (Internet - Sponsored by DIRECPATH)
    KulveerTaggar's Picture   KulveerTaggar    0 Comments   Comments

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